Seek continuous education
I once told a ‘pastor’ that he needs knowledge of project management, he looked at me and said, “but I am not into construction business”. It took another 10 minutes to outline how project management could make his ministry better and effective.
You walk into a hospital and you see the nonchalant attitude of the registering officer, I say, “you need a customer service development training”. You walk into an establishment and you see the disarray and disorganization of things, “I say you need training on project management”. When a delivery or courier service fails regularly to deliver on due period, then the need for time management course. When a fashion designer doesn’t not adhere to the work defined by his clients or has added materials or pattern beyond documented design (gold plating) I say, “he or she has no understanding of scope management”. Ineffectiveness of a system is a pointer to an area for adjustment, remedy, modification and development. No knowledge loss as long as it makes your profession, product(s) or service(s) better. The exposure to industry standard/process gives the edge sooner or later.
There are courses I recommend for everybody e.g. design thinking, project management, customer care, strategic management, leadership management regardless of the office you are occupying or your designation.
We are always lacking in one area or the other, the remedy is to seek knowledge and improve our effectiveness and services to others daily.
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